With MJV's implementation, Salesforce will transform your business in the
The New-Normal Team
Ysmar Vianna
Chairman of MJV Innovation
Mauricio Vianna
CEO of MJV Innovation
Bibiana Xausa-Bosak
Futures Strategist, Head of the Research
Eduardo Leichner
Lead Researcher, sensemaker and writer
Paula Monteiro
Future Strategist, Lead Researcher and sensemaker
Fábio Fonseca
Project manager, researcher, writer and sensemaker.
Eduardo Neto
Writer and Marketing Lead
Alicia Pullin
Content collaborator and revisor
Renata Veiga
Art Director and Lead Designer
Anna B. Accioly
Lead Designer
We'll see you in the next chapters. Stay safe.
Our solutions
With MJV's implementation, Salesforce will transform your business in the
A transformação digital não deixou muitas opções para as organizações que desejam se manter competitivas em seus mercados e a cloud pode representar o catalisador da mudança que seu negócio precisa. Conheça nossas soluções.
Nossas linhas de serviços
The new-normal team
Ysmar Vianna
Chairman of MJV Innovation
Mauricio Vianna
CEO of MJV Innovation
Bibiana Xausa-Bosak
Futures Strategist,
Head of the Research
Eduardo Leichner
Lead Researcher, sensemaker and writer
Fábio Fonseca
Project manager, researcher, writer and sensemaker.
Paula Monteiro
Future Strategist, Lead Researcher and sensemaker
Eduardo Neto
Writer and Marketing Lead
Alicia Pullin
Content collaborator and revisor
Renata Veiga
Art Director and Lead Designer
Anna B. Accioly
Lead Designer
We'll see you in the next chapters. Stay safe.
Many people need help with implementation mistakes in Salesforce.
To eliminate failures, rework, and financial loss, we offer consulting services that help our clients dive into the Salesforce universe effortlessly. Check out our service lines.
Join our
Salesforce clients
I WANT TO SPEAK WITH A SPECIALIST
Alguns de nossos clientes em Cloud
© 2023 MJV Technology & Innovation. All rights reserved
www.mjvinnovation.com
Cloud Migration
Environment Automation
Cloud Data Migration
Allocation of specialized professionals
Artificial Intelligence
Fast incident response
SRE/DevOps Model
Clusterization
Improvements and adjustments
Infrastructure monitoring
DevSecOps Model
Automatização do ambiente
Inteligência artificial
Migração de dados para cloud
Alocação de profissionais altamente especializados
Resposta rápida a incidentes
Modelos
de DevOps
Assessment
Ajustes e
melhorias
Monitoramento da infraestrutura (NOC)
Gestão do ambiente de infraestrutura de nuvem do cliente
Possibilitamos:
Cloud Strategy with Data Lake or Data Warehouse
Estratégia de Cloud com Data Lake ou Data Warehouse
Migração para cloud native
Effective solutions from the first delivery
We integrate different strategic approaches to ensure the best end-to-end solution tailored to the specific needs of each industry and project.
All of this is the result of a user-centric approach, encompassing the following expertise from MJV:
da Comunicação
de Bens de Consumo
da Educação
de Energia
Financeira
Governamental
da Saúde
do Varejo
de Mídia
de Produção
de Transporte de Viagens
A adoção bem-sucedida do Salesforce exige o alinhamento de ponta a ponta com as regras de negócio. Com a MJV sua empresa pode chegar ao estado da arte no relacionamento com o cliente, usando todo o potencial da plataforma e o melhor do desenvolvimento.
Successful adoption of Salesforce requires end-to-end alignment with business rules. With MJV, your company can achieve state-of-the-art customer relationship management, leveraging the full potential of the platform and the best in development.
Design Thinking
We co-create validated journeys to generate value for your business needs, using Salesforce processes and functionalities that make sense for you.
Strategy
We align technical knowledge with your business strategy to ensure the successful adoption of Salesforce.
Business Agility
Our agile teams respond quickly to changes during the project, working with Agile solutions and SCRUM ceremonies.
Advanced Analytics
We connect all essential elements, from file repositories to databases and applications, always ensuring security for your business.
Processes
We map and enhance your processes, suggesting solutions beyond expectations to generate an even more positive impact.
System Integration
Our specialized approach ensures the seamless integration of different systems into Salesforce.
Omnichannel
We provide your customers with a seamless and continuous experience across multiple platforms and devices.
Guidance
We keep the client informed about the following steps to take in order to achieve their goals, offering support and guidance throughout the process.
Customer Centricity
We provide your customers with a seamless and continuous experience across multiple platforms and devices.
Salesforce Adoption Strategy
Our expertise in Design Thinking, combined with technical solutions, helps businesses of all sizes achieve the best solution for their needs.
Customer Relationship Management
We provide full support to transform your sales and customer service processes through Salesforce Customer 360º.
Marketing Strategy
We help companies understand, identify, and interact with each customer. We develop complete journeys that allow for media automation, advanced segmentation, monitoring, and analysis of important KPIs.
Application and Data Integration
We connect everything you need. Data integration brings benefits such as increased productivity, reliable metrics analysis, and a data-driven system that enables decisions based on concrete data.
Some of our clients
Salesforce Products
Check out the Salesforce products we specialize in:
Sales Cloud
Increase sales volume and improve negotiation accuracy with the world's number-one sales platform.
Service Cloud
Scale and optimize customer service operations to reduce costs and enhance efficiency.
Marketing Cloud
Create data-driven marketing strategies that deliver exceptional customer experiences and strengthen relationships.
Salesforce Platform
Build applications, automate processes, and reduce IT costs with this versatile platform.
Commerce Cloud
Consolidate omnichannel shopping experiences for both B2C and B2B customers. Personalize the shopping journey and leverage product recommendations based on individual consumption.
Tableau
Make data-driven decisions with structured insights powered by AI. Benefit from predictive analytics, sentiment analysis, and advanced data visualization.
Salesforce Einstein
The first generative AI for CRM that revolutionizes customer experiences. Enjoy features such as product recommendations, next-best-action suggestions, knowledge articles, email marketing nurturing flows, and more.
Mulesoft
Efficiently connect data, applications, and devices. Centralize organizational information with Anypoint, integrate with other systems using Connectors, and leverage additional functionalities.
Industries
Salesforce excels in serving 8 different industries.
Explore them further below.
Communications
Tailored solutions to meet your customer's unique needs, including digital journeys and predictive analytics for launches and retention.
Financial Services
Customized interactions for the financial sector, from banking institutions to insurers, to deliver delightful services and strengthen relationships.
Consumer Goods
Expand your revenue in the retail market with productivity, sales, and customer service solutions.
Healthcare
Utilize technology to simplify and enhance processes in real-time, offering patients immediate updates, streamlined reimbursements, and efficient, high-quality care.
Manufacturing
Empower manufacturing industries to operate in a hyper-connected environment, providing updates, personalized interactions, and solutions that drive operational efficiency.
Media
Create market-aligned experiences to meet audience expectations in the media industry, delivering solutions that ensure quality service and meaningful engagement.
Retail
We provide unique experiences and journeys for shoppers with humanized service and strategies based on a comprehensive view of data to drive customer loyalty and satisfaction.
Public Setor
Promote efficiency, security, and agility in citizen services, empowering the public sector to provide transparent and reliable government services.
We integrate different strategic approaches to ensure the best end-to-end solution tailored to the specific needs of each industry and project.
All of this is the result of a user-centric approach, encompassing the following expertise from MJV:
Design Thinking
We co-create validated journeys to generate value for your business needs, using Salesforce processes and functionalities that make sense for you.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Estratégia
We align technical knowledge with your business strategy to ensure the successful adoption of Salesforce.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Business Agility
Our agile teams respond quickly to changes during the project, working with Agile solutions and SCRUM ceremonies.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Advanced Analytics
We connect all essential elements, from file repositories to databases and applications, always ensuring security for your business.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Processos
We map and enhance your processes, suggesting solutions beyond expectations to generate an even more positive impact.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Integração
de sistemasOur specialized approach ensures the seamless integration of different systems into Salesforce.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Omnichannel
We provide your customers with a seamless and continuous experience across multiple platforms and devices.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Guidance
We keep the client informed about the following steps to take in order to achieve their goals, offering support and guidance throughout the process.
Customer Centricity
We create value for people who interact with your business, delivering a personalized and human-centered experience.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Many people need help with implementation mistakes in Salesforce.
To eliminate failures, rework, and financial loss, we offer consulting services that help our clients dive into the Salesforce universe effortlessly. Check out our service lines.
Estratégia de adoção do Salesforce
Nosso know-how com Design Thinking aliado a soluções técnicas ajudam as empresas
de diferentes portes a conquistar a melhor solução para suas necessidades.
Salesforce Adoption Strategy
Our expertise in Design Thinking, combined with technical solutions, helps businesses of all sizes achieve the best solution for their needs.
Estratégia de adoção do Salesforce
Nosso know-how com Design Thinking aliado a soluções técnicas ajudam as empresas
de diferentes portes a conquistar a melhor solução para suas necessidades.
Customer Relationship Management
We provide full support to transform your sales and customer service processes through Salesforce Customer 360º.
Estratégia de adoção do Salesforce
Nosso know-how com Design Thinking aliado a soluções técnicas ajudam as empresas
de diferentes portes a conquistar a melhor solução para suas necessidades.
Marketing Strategy
We help companies understand, identify, and interact with each customer. We develop complete journeys that allow for media automation, advanced segmentation, monitoring, and analysis of important KPIs.
Estratégia de adoção do Salesforce
Nosso know-how com Design Thinking aliado a soluções técnicas ajudam as empresas
de diferentes portes a conquistar a melhor solução para suas necessidades.
IApplication and Data Integration
We connect everything you need. Data integration brings benefits such as increased productivity, reliable metrics analysis, and a data-driven system that enables decisions based on concrete data.
Check out the Salesforce products we specialize in:
Sales Cloud
Increase sales volume and improve negotiation accuracy with the world's number-one sales platform.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Service Cloud
Scale and optimize customer service operations to reduce costs and enhance efficiency.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Marketing Cloud
Create data-driven marketing strategies that deliver exceptional customer experiences and strengthen relationships.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Salesforce Platform
Build applications, automate processes, and reduce IT costs with this versatile platform.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Commerce Cloud
Consolidate omnichannel shopping experiences for both B2C and B2B customers. Personalize the shopping journey and leverage product recommendations based on individual consumption.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Mulesoft
Efficiently connect data, applications, and devices. Centralize organizational information with Anypoint, integrate with other systems using Connectors, and leverage additional functionalities.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Tableau
Make data-driven decisions with structured insights powered by AI. Benefit from predictive analytics, sentiment analysis, and advanced data visualization.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Salesforce Einstein
The first generative AI for CRM that revolutionizes customer experiences. Enjoy features such as product recommendations, next-best-action suggestions, knowledge articles, email marketing nurturing flows, and more.
Salesforce excels in serving 8 different industries.
Explore them further below.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Financial Services
Customized interactions for the financial sector, from banking institutions to insurers, to deliver delightful services and strengthen relationships.
Consumer Goods
Expand your revenue in the retail market with productivity, sales, and customer service solutions.
Communications
Tailored solutions to meet your customer's unique needs, including digital journeys and predictive analytics for launches and retention.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Manufacturing
Empower manufacturing industries to operate in a hyper-connected environment, providing updates, personalized interactions, and solutions that drive operational efficiency.
Healthcare
Utilize technology to simplify and enhance processes in real-time, offering patients immediate updates, streamlined reimbursements, and efficient, high-quality care.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Media
Create market-aligned experiences to meet audience expectations in the media industry, delivering solutions that ensure quality service and meaningful engagement.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Public Setor
Promote efficiency, security, and agility in citizen services, empowering the public sector to provide transparent and reliable government services.
Design Thinking
Entendemos as necessidades do seu negócio, geramos valor com a cocriação de jornadas, validações e testes. Tudo isso com processos e funcionalidades Salesforce que fazem sentido para você.
Retail
We provide unique experiences and journeys for shoppers with humanized service and strategies based on a comprehensive view of data to drive customer loyalty and satisfaction.
Some of our clients
Double-click to edit
As indicated by Gartner, Salesforce is the market leader in CRM and customer service solutions and offers numerous advantages.
How about adding these benefits to your company?
Cloud technology that ensures increased security and easy access
Use of Artificial Intelligence in chatbots and other tools
Market Leader
Market Leader
Plataforma inovadora e com maior capacidade de entrega;
Processos das empresas de acordo com as boas práticas de mercado;
Gestão de diversas atividades em um único local;
As indicated by Gartner, Salesforce is the market leader in CRM and customer service solutions and offers numerous advantages.
How about adding these benefits to your company?
Low-code platform that enhances usability
Low-code platform that enhances usability
Use of Artificial Intelligence in chatbots and other tools
Cloud technology that ensures increased security and easy access
+ 150.000
customers worldwide
+ 65.000
employees
+ US$ 250
billion in market capitalization
+ 150.000
customers worldwide
+ 150.000
clientes ao redor do mundo
+ 65.000
employees
+ 150.000
clientes ao redor do mundo
+ US$ 250
billion in market capitalization
+ 150.000
clientes ao redor do mundo
industry.
industry.
About MJV
MJV Technology & Innovation is a global consulting firm that helps leverage business, foster innovation, and solve business challenges for some of the world’s largest companies.
Our assets:
25+ years of experience.
Presence in the U.S., Europe, and LatAm.
A global team with over 1,300 experts, including designers, engineers, anthropologists, data scientists, developers, and marketers.
About MJV
MJV Technology & Innovation is a global consulting firm that helps leverage business, foster innovation, and solve business challenges for some of the world’s largest companies.
25+ years of experience.
Our assets:
Presence in the U.S., Europe, and LatAm.
A global team with over 1,300 experts, including designers, engineers, anthropologists, data scientists, developers, and marketers.